Council Connect Articles

PG&E Program Offers Assistance for Certain Customers

PG&E’s Medical Baseline Program provides its customers with assistance for certain medical conditions and independent living needs.

The program includes:

  • An additional monthly allotment of energy at the lowest price
  • Extra notifications for public safety power shutoffs

Qualifying medical conditions and devices include:

  • Asthma/sleep apnea
  • Respirators
  • Multiple sclerosis
  • Special heating/cooling needs

Customers can apply for the program on the PG&E website. More details are available in this fact sheet or by calling (800) 743-5000.